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Outstanding Host

Línea de Asistencia Turística Estatal

Objective

Establish system that identifies those businesses, that provide quality goods & services to visitors to our State, thought a quality validation process.

Reach

State wide program includes Hotels, Restaurants and retail shops (Art’s & Crafts, Mexican Furniture, Jewelry) located in tourist areas.

Agencies Involved

  • Baja California State Secretariat of Tourism: Directs the program and verifies four fundamental aspects: Service / Safety / Normativity Compliance and Installations.
  • Baja California State Health Secretariat: Verifies hotels and restaurants in aspects such as: Physical and sanitary installations / Food handling / Water quality in food processing and consumption / Hotel pools / Sanitary certifications of food headlining staff and practices.
  • Federal Agency of Consumer Affairs: Verifies Commercial history and business practices.
  • Convention and Visitor Bureaus and Local Tourism Organizations: Validates new establishments to the program.

Benefits to Our Visitors

  • Peace of mind, knowing that these establishments have been validated by the State Secretariat of Tourism (SECTURE) high quality standards.
  • Quality goods and services with customer service policies.
  • Helpful & courteous bi-lingual staff. Market prices in all merchandise and services.
  • Can be easily identified by the "Outstanding Host" logo outside and inside the establishment.
  • Accessible directory of accredited business, through SECTURE’s website and other printed material and publications.